Public transport—Commuter payment options
1290. Hon Steve Martin to the parliamentary secretary representing the Minister for Transport:
I refer to the activation of contactless payments on public transport on Monday 8 December, and reports on social media that passengers using the new tag-on method have been issued infringements by transit officers because those officers have not been issued card readers to determine whether passengers have tagged-on using the new system.
(1) How many infringements, including any infringements that were later withdrawn, were issued to Transperth passengers who tagged on using the new contactless payment methods on:
(a) Monday 8 December 2025;
(b) Tuesday 9 December 2025; and
(c) Wednesday 10 December 2025;
(2) Have all transit officers been issued with new card readers, and, if not, why not, and when will they be?
(3) Why was this problem not anticipated, given the considerable time and expense that has gone into this program?
Hon Samantha Rowe replied:
I thank the honourable member for some notice of the question. I provide the following answer on behalf of the Minister for Transport.
(1)–(3) The data cannot be provided at present as the Public Transport Authority requires four business days to process data on infringements issued to Transperth passengers. All transit officers, revenue protection officers and Wilson bus security officers were issued devices prior to the contactless payment rollout on 8 December 2025, as well as being provided with training on how to operate the devices.
